Local Government

Star2Star helps agencies of all sizes bring their communications systems into the 21st Century.

 

Reliability

Government agencies depend on their communications system to follow their mission. Agency workers must be able to communicate with co-workers, members of other agencies, and the public. Reliability is a special concern for agencies involved in healthcare, law enforcement, and disaster recovery where a dropped call could result in a lost life. Star2Star Communications guarantees 99.999% uptime reliability, and we proactively maintain it with 24/7 monitoring of all systems with StarWatch. We also offer extensive disaster recovery protections including StarRecovery, automatic forwarding of calls to remote locations, and voicemail access from email, so the public can get help when they need it most.

 Cost-SavingsLocal Government Agencies

Government agencies typically have a far more rigid budget than private enterprises, making cost-effectiveness a high priority. The Star2Star system has been designed from the ground up to keep costs down to the greatest extent possible. Our hardware runs with lower operating costs than competing products. Our solutions don’t require expensive proprietary bandwidth. We offer leasing and low-cost phone options. We even offer pooling and bursting lines, allowing agencies to reduce the number of lines that they pay for while making sure no call ever gets put on hold.

Improved Communications

Star2Star provides many features and services which can improve agency communications and operations. Solutions like StarFax, StarChat, StarVideo, and StarConferencing enable agencies to communicate in more ways than every before. Features like Find Me/Follow Me, StarPhone for iPhone, and our softphone enable mobile agents to remain in constant contact. Security features like StarGuard Secure Voice protect sensitive conversations.