Avaya / Nortel

NortelVencom’s vast experience with Avaya/Nortel phones allows us to help you choose the perfect office phone solution for your particular business.  We have posted information about Avaya office phones and Avaya phone systems below for your information. We service Nortel phone equipment. See info about Moves, Adds, Changes.   Please call us at 508-482-5800 for a complimentary consultation

Office Phones

Avaya offers a wide range of choices for your office phones.

Avaya Office Phone

Avaya Office Phone

The phone range from simple desktop phones to lightweight wireless phones, and elegant executive phones or full-featured receptionist phones with extensive call-handling capabilities. Do you need a phone for the conference room? Avaya’s conference phone features patented OmniSound® audio technology for clear communications. Click DOWNLOAD for an overview of Avaya office phones and the models that you can chose from for each department or person in your business.

Office Phone System Solutions

Below are technical details for the two most popular office phone systems by Avaya:

Avaya BCM50 System

Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the Business Communications Manager 50 or Business Communications Manager 450 platforms. This system is ideal for companies that want to streamline internal operations, improve remote communications, increase employee productivity, reduce costs, and enhance customer service. Business Communications Manager delivers a common browser-based management platform that delivers unified communications capabilities, proven and reliable voice processing, and an extensive range of feature-rich business telephony applications.

• Unified Messaging • Message Forwarding
• Meet-Me Conferencing • SIP Trunk Support
• Computer Telephony Integration • Integrated Intelligent Contact Center
• FindMe / FollowMe • In Touch Federated Presence


Avaya IP Office 500

Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small businesses consider a must have. This best-of-both-worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service. Three IP Office Editions to Meet Your Distinct Business Needs Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business. Keep costs down and still get the key communications capabilities with Essential Edition. Gain 10 times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition. Power Your People—User Productivity Solutions With Preferred or Advanced Edition, you can give your individual employees the communications tools they need to perform at their best.

• Power User • Mobile Worker
• Office Worker • Teleworker
• Receptionist • Customer Service Supervisor
• Customer Service Agent